Trainer / Team Leader – with experience

Warwick Search is a specialist Recruitment Agency.
We secure talent for the world’s best companies.
We identify, attract, recruit and retain key individuals for business critical positions in the following functional areas.

Advanced attraction & engagement techniques enable us to leverage targets & raise the desirability of our clients above that of their talent competitors.
Our focus is on quality & delivery; we aim to make the process of recruiting as simple as possible.
We are hiring for a Trainer / Team Leader who has previous experience in a sales / bd / call center environment.

Responsibilities

Training new and existing Consultants regarding existing SOP and procedures
Provide individual training to employees who need extra support or under performing
Monitoring sales figures and targets
Motivating staff to meet sales targets
Conducting regular performance reviews for the team
Implementing new policies and procedures for the team
Reporting to the Managing Director
Support the team in the morning set up so every one is up and running
Support in creating and improving the existing training guides in order to
Audit the teams work to ensure compliance with SOP/ Procedures
Requirement

Min 1 year of experience as a trainer in a sales / bd environment
Previous experience as a hands on sales / business development environment
Fluent in English and Albanian
Great attention to detail
Excellent knowledge and experience in Excel, word, database,
Fast thinking and ability to resolve problems
Benefits

5 days per week – Monday to Friday
20 days holidays per year + public holidays
Training in English from our team in UK
We invite applications from candidates who enjoy

Being a strong communicator with good problem solving capability
Excellent attention to detail
Working in an international, fast paced & dynamic environment
Working in a collaborative team that shares a common purpose
Striving to be the best at what you do
Please check our website for more info. https://www.warwick-search.eu/faq
Please send your CV in English and a brief summary of why are you applying to; hr@warwick-search.eu