Bulls Media Albania is looking for IT support to join our global IT team. Responsibilities: Responsibility for IT equipment including purchasing Install and upgrade computer components and software Applying and updating required packages and server services, PC, laptop Provide support for G suite (Google workspace) Manage users and access rights to company applications Handle on-boarding/off-boarding process for employees Offer technical support to company staff, both on-site and for remote users and offices. Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Manage virtual servers, OS: Windows, Linux Integration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat), as well as their continuous improvement for all user groups Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Required Skills/Abilities: At least 4 year experience in an IT support/ Help Desk role Knowledge of systems and networking software, hardware, and networking protocols Experience with G Suite ( Gmail, Calendar, Docs, etc.) Familiarity with Cloud platforms is a plus Experience with Integromat, Zapier, Monday is a plus Excellent time management skills with a proven ability to meet deadlines. Service oriented and positive person Strong analytical and problem-solving skills. Self learning abilities Fluent in English 5 days a week from the office - Work is not remote We want you to be a part of our world-class team! Sent your CV at hr@bulls-media-al.com and we will reach you as soon as possible. Cel. : 0677530448