Tirane, kerkohet Recovery Unit Team Leader

VACANCY ANNOUNCEMENT ​
Tirana Bank is the first privately-owned bank in Albania. It was founded in 1996 and since then there has been a great development, spreading its branches throughout Albania. Today, Tirana Bank is well-positioned in the market, offering a wide range of products and services that respond well to the demands of its customers. Tirana Bank has 33 branches in most major cities, and industrial zones and has a large ATM network throughout Albania. Tirana Bank continues to grow and expand while rigorously retaining its philosophy of providing quality products and services by being the frontrunner in innovative banking solutions in Albania.

Balkan Finance Investment Group, BALFIN Group, is one of the most significant and successful investment groups in the Western Balkans region. Geographically, BALFIN Group is present in Austria, Albania, Kosovo, Bosnia and Herzegovina, North Macedonia, Montenegro, Switzerland, Croatia, the Netherlands, and USA, employing approximately 5,000 people. The activities of BALFIN Group comprise real estate, wholesale and retail, banking, asset management, media, education, and logistics. BALFIN Group is growing steadily, having a positive impact on the communities through economic development, employment opportunities, innovation, and social investment.

We are seeking to welcome a qualified Recovery Unit Team Leader (Band 4) to join our Retail Recovery Department reporting directly to the Department Manager.

Overall Job Definition

The Recovery Unit Team Leader monitors and instructs over legal actions of workout cases that are managed by internal or outsourced associates’ lawyers (payment orders, injunctions, forced liens, foreclosures etc.).

Main Responsibilities
Leads, mentors and motivates team members to achieve their highest potential
Sets clear goals and performance expectations for team members
Monitors team performance and implements strategies for improvements
Drafts, delivers and monitors out of court formal notices and complaint
Monitors mortgage loans retail auctions (good loans, temporary arrears or workouts)
Proposes solutions to problems that may arise during daily work processes
Manages Retail NPL customers that are in post court, bailiff status, assisting in the development of timely workout actions plans
Responsible for following up the action plans to ensure effectiveness, evaluating bank collateral position and documentation.
Negotiates payment arrangement, restructuring, repossessing the property and write off
Proposes application regarding recovering of the client and reflection of approved strategy by executing it in the system.
Proposes strategy for every client by analyzing property marketability, coverage ratio, revenues etc.
Performs phone calls to clients.
Prepares Reports on restructured files monthly
Onboards new team members and provides necessary training to ensure a smooth transition.
Performs any other duty that is delegated to the employee by the supervisor within his/ her area of responsibility.

Competencies / Skills:
1st Level master’s degree in economics related fields​Minimum 2 years as Personal banker or other position related to client’s financing.​Good Organizational skills​Has Team work & Collaboration skills​Very good knowledge of English written and spoken​Very good knowledge of P/C (Excel, MS Word)​Orientation to Improvement & Development.​Problem Solving skills​Ability to work under tight deadlines​Very good writing and presentation skills​

The interested candidates can send their CV until December 10th, 2024 to the link

Please note that only applicants, who fulfil the above-mentioned criteria, will be contacted.

Your personal data, which are sent voluntary as a response to this job vacancy announcement, are collected and processed, manually and/or electronically, by Tirana Bank SA, in order to evaluate your compatibility with this job vacancy, are accessed only by authorized persons of the Bank and will be stored until the finalization of the candidate selection process. The subjects of personal data can exercise their rights as provided by Law No. 9887, dated on 10/03/2008 “For the Personal Data Protection”, amended, at Tirana Bank SA, as well as at the Commissioner for the Right of Information and Protection of Personal Data.