Duties & Responsibilities • To perform duties assigned in accordance with the Bank's internal regulations and instructions of Physical Security Department Manager. • To report to superiors for every problem encountered during the work process. • To monitor and follow-up the Monitoring Centre daily activities by ensuring the continuously improvement of security systems, efficient coverage of any emergent situation and take proactive measures to prevent any unpredictive situation. • To strictly ensure an effective implementation of Monitoring Centre Standard Procedures. • To manage work processes performed at Monitoring Centre related to well-functioning of the electronic systems, monitoring and actions/measures needed to be taken according to standard procedures. • To plan (design)/ install, configure, implement, monitor, supervise and analyze infrastructure systems related to intruder & fire alarm, video surveillance or other systems in collaboration with the support companies and bank units. • To demonstrate an in depth understanding of available and emerging security systems and how those technologies combine to ensure the right solutions in any case. • To realize a secure administration of all documents/ data/ codes related to Electronic Security Systems and their users. • To monitor, analyze and troubleshoot Electronic Safes daily activity according to Electronic Safe Operating Regulation. • To analyze and resolve faults, whether it is a major system crash in collaboration with other units or contracted company. • To control, supervise and improve the operators daily work activity and performance. • To provide continuous training and technical support for Operators on implemented technologies. • To assist and propose to Department Manager new designs and technologies of Security systems. • To follow up and to provide support to installation processes of Security Systems/ elements or related to them in branches, offsite ATMs, H.O. and BKT buildings. • To assist on budget preparation and monitoring of all expenses related to electronic systems (devices, software, etc). • To control the CCTV and Alarm monitoring equipment/ software including (CCTV, Fire and Intruder Alarms, Safes or other systems) and to treat all the issues found with the contracted companies and bank’s units. • To carry out any other duties and operate any additional equipment relevant to the running of the center as a result of future developments. • To ensure the fulfilling of the service agreement with support companies related to the well-functioning of the electronical systems including maintenance, technical interventions, installation projects, installation, configuration etc. • To archive electronically camera records related to different incidents subject of investigation or criminal cases. • To provide intelligence information to all bank units/ State Police, Prosecution or other authorized institutions on data subjects or areas as requested in line with legal framework and internal procedures. • To participate in seminars regarding his/her job, training programs and meetings when it is required. • To perform all the duties given related to the emergency situations, evacuation plan and emergency infrastructure. • To perform other duties assigned by Department Manager. Requirements • To be a university graduate (preferably Informatic / Electronic Engineer or Information Technology). • To have a minimum of 2 years’ experience in related field. • Excellent communication skills both verbal and written. • To be strictly reserved about all security information. • To possess high integrity. • Good negotiation skills. • Ability to make independent decisions. • To be careful, demanding and well-organized in work. • Be able to travel. • To possess qualities required by Bank’s internal regulation. • To have knowledge about communication applications. • To have good command of English language. Interested candidates are encouraged to apply online via the following link until 27.02.2025 Monitoring Center & Electronic Security Specialist Monitoring Center & Electronic Security Specialist careers.bkt.com.al All applications will be treated with the highest confidentiality. Only candidates that meet our criteria will be notified.