Telemarketing Outbound Specialist
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- Job Type: Kohe e Plote
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Telemarketing Outbound Specialist
PURPOSE OF THE POSITION: To make customers aware of a product or service, generating leads or opportunities, canvassing established customers, providing information, and selling products or services to new or existing customers.
Main Tasks:
Achieve sales targets pre-determined by management;
To cross check the list provided on daily basis with e-Pos system & converting leads into sales;
A strong belief that they have something that is of benefit to whoever they are calling;
Informing politely and correctly the customers through outbound calls about the purpose of the campaigns;
Following up customers’ requests with relevant departments;
Consistency with calling hours. This is to ensure that momentum is built with calls and planned call-backs;
Making courtesy calls to ask if customers were satisfied with the service they received;
Forward customer requests/ complains/ problems through Siebel SR to appropriate unit;
Interact with the post via mail in order to assure that doc. is delivered to the customer or need others follow up;
Track reports for different daily activities;
Completed other assigned duties;
Ability and confidence to converse with coordinator/key decision makers without worry.
Education: University degree.
Experience and Qualifications: Previous experience in Call Center, Sales, area is preferable
Skills:
Excellent Communication & Negotiation Skills Confidentiality,
Basic Computer Programs knowledge.
Very Good knowledge in English language.
Interested candidates should apply by sending an email at: Jobs.one.al
Deadline for the application is July 26th, 2024.
We will be glad to interview all candidates selected from the CV screening.
HR GROUP
