Social Media Specialist

SPAR Albania is part of the BALFIN Group and runs the largest retail food sales network with the exclusive right to the “SPAR” name.
Balkan Finance Investment Group, BALFIN Group, is one of the most important and successful investment groups in the Western Balkans region. Geographically, the BALFIN Group is present in Austria, Albania, Kosovo, Bosnia and Herzegovina, North Macedonia, Montenegro, Switzerland, Croatia, the Netherlands and the USA, with approximately 5,000 employees in total. BALFIN Group’s activities include real estate development and management, wholesale and retail sales, banking, asset management, media and logistics. The BALFIN Group is growing steadily and contributing to the improvement of the lives of communities through economic development, the introduction of new ideas, employment and social investments.

Position: Social Media Specialist
Department: Marketing;

Basic duties and purpose of the position:

Assists the Marketing Manager in the preparation and implementation of practices and strategies in order to achieve internal and external communication objectives.

Main Responsibilities:

Plan, create and implement our social media strategies across the entire brand.
Content management across multiple social media platforms including Facebook, Instagram, Twitter, LinkedIn, You –Tube, TIK-TOK, Payd portals etc…other channels followings the trends of the market
Identify insights and social media trends of campaigns through data analytics made on monthly bases as per template provided from the manager.
Use data to inform campaigns and social media posts across all social media accounts.
All communications across the multiple social media platforms should be in line with the main campaign design, message to deliver & deadlines.
Collaborate with agencies and multiple stakeholders such as brand teams in order to update the information about new products, price change, and other information pertinent to the industry & in line with the plan
Liaise with external stakeholders such as digital agencies and influencers, brief them as per plan, generate evidences about the tasks solved and sent reports.
Monitor, engage and grow our online communities through best-practice community management.
Monitor company brand consistency by respecting the brand book, customer engagement & feedback on real time, web traffic of social media campaigns.
Monitor and analyze competitor social media communities and social channels on monthly bases by including it in the monthly report.
Manage projects adhering to the social media strategy and overall digital marketing strategy
Uphold the company’s brand voice and increase brand awareness
Reply to email from the manager & other parties within 8 hours, even if the task is not solved the SM specialist should bring feedback that the task is processing.
Is responsible to follow and generate all the necessary documentation as per procedure, for every service/item/event purchased from the SM specialist and other other staff on his/her dependents.
Qualification:​Education: Bachelor’s degree in marketing, communications, or related field
Experience: 1-2 years experience in digital media, including social media, email marketing, and content marketing
Other qualifications:

Experience with graphic design, web design, and video production
Working knowledge of HTML, CSS, and other coding languages
Working knowledge of Photoshop, InDesign and other design software
Experience with Google Analytics and other tracking/reporting tools
Familiarity with SEO best practices
Personal competence: Possess good communication skills; Desire for cooperation and interaction; To be a creative person, etc.

How to apply*: Interested candidates are requested to send their CV to the e-mail address hr@spar.al specifying the position in the subject or by mail to the address: SPAR Tirana East Gate (TEG), National Road Tirana-Elbasan, Farkë (Lundër), Tirana, Albania.
*All applications will be treated with complete confidentiality according to the law No. 9887 established by the Assembly of Albania for “Protection of Personal Data”.