Durres, ofrohet vend pune Bilingual Customer Service Representative (Mandarin or Cantonese + English)
Kompania: Teoagnets
Qyteti: Durres
Lloji i punes: Kohe e plote
Pershkrimi i punes
Overview: We are looking for professional and reliable Customer Service Representatives fluent in Mandarin or Cantonese (native level) and English (strong working proficiency). You will be responsible for handling customer inquiries, resolving issues efficiently, and delivering a high-quality customer experience. Key Responsibilities: Handle inbound and outbound customer interactions (calls, chat, email) Provide accurate information about products/services Resolve customer issues in a timely and professional manner Maintain clear and detailed records of customer interactions Follow company processes and service standards Requirements: Native-level fluency in Mandarin or Cantonese Strong communication skills in English Previous customer service experience preferred (BPO experience is a plus) Excellent problem-solving and interpersonal skills Ability to work in a fast-paced environment Basic computer skills and familiarity with CRM systems What We Offer: Competitive salary Performance-based incentives Training and ongoing support Growth opportunities within the company Flexible working environment +355682032813
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Telefon: +355682032813
WhatsApp: 355682032813