Tirane, ofroj vend pune

Tirana International Airport SHPK (“TIA”) is seeking for:

PASSENGER CUSTOMER SERVICE AGENT
(SEASONAL EMPLOYMENT)​
who will report to the Terminal Supervisor of the company.

Main tasks and responsibilities of the position:

(for indicative purposes only. The responsibilities listed below can be subject of change upon recruitment)

Responsible to perform the check-in process in compliance with TIA and airline standards;
Responsible to check the passenger documentation (passport, residence permit, etc.) in compliance with the country of destination requirements;
Responsible to weight the baggage and in case of excess weight address passenger to the airline;
Perform gate and boarding processes;
Accompany unaccompanied minors as per airline procedure;
Responsible to perform check-in process for reduced mobility passengers and coordinate their transportation to the aircraft with FAU (First Aid Unit);
Responsible to provide information and answer enquires on Information Desk (in the terminal and transit area).
Requirements of the position:

Bachelor degree (preferred);
Adept at Microsoft Office software;
Ability to work effectively as part of a team;
Very good communication and interpersonal skills;
Upper intermediate level of English language;
Ability to work under stress and respond to emergencies;
Committed to providing a high standard of service;
Available to work in 3 shifts.
To apply for the above mentioned position the applicants should fulfill the Application Form, which can be found in the following website: www.tirana-airport.com and submit it together with a recent CV to the following address: human-resources@tirana-airport.com, or to the reception of the Administration Building (Rinas).

Human Resources Department will contact only candidates selected from the documentation screening.​