Tirana International Airport SHPK (“TIA”) is seeking for: PASSENGER CUSTOMER SERVICE AGENT (SEASONAL EMPLOYMENT)​ who will report to the Terminal Supervisor of the company. Main tasks and responsibilities of the position: (for indicative purposes only. The responsibilities listed below can be subject of change upon recruitment) Responsible to perform the check-in process in compliance with TIA and airline standards; Responsible to check the passenger documentation (passport, residence permit, etc.) in compliance with the country of destination requirements; Responsible to weight the baggage and in case of excess weight address passenger to the airline; Perform gate and boarding processes; Accompany unaccompanied minors as per airline procedure; Responsible to perform check-in process for reduced mobility passengers and coordinate their transportation to the aircraft with FAU (First Aid Unit); Responsible to provide information and answer enquires on Information Desk (in the terminal and transit area). Requirements of the position: Bachelor degree (preferred); Adept at Microsoft Office software; Ability to work effectively as part of a team; Very good communication and interpersonal skills; Upper intermediate level of English language; Ability to work under stress and respond to emergencies; Committed to providing a high standard of service; Available to work in 3 shifts. To apply for the above mentioned position the applicants should fulfill the Application Form, which can be found in the following website: www.tirana-airport.com and submit it together with a recent CV to the following address: human-resources@tirana-airport.com, or to the reception of the Administration Building (Rinas). Human Resources Department will contact only candidates selected from the documentation screening.​